Irene® can help you reduce payroll costs, improve service levels, and increase employee satisfaction. ISC is the first and only provider of Call Center Workforce Management applications delivered over the Internet in the Software as a Service (Saas) model. Irene delivers superior forecasts and schedules that support your performance targets, agent preferences, and business goals. Irene is available on a monthly subscription basis and is accessible via any browser. Irene is also available as an enterprise installation for your company network.
Irene takes workforce management for call centers to the next level by offering the most advanced forecasting and scheduling capabilities in an easy-to-use browser based system.
