Training for Performance
ISC’s services include training for managers and employees to enhance your company’s performance.
Your investment in training should achieve levels of performance that contribute directly to your total company’s success. ISC believes that training must deliver improvements that can be measured, sustained, and linked directly your company’s service and financial goals. Our development and evaluation methods will provide demonstrable, enhanced performance from your people that managers can rely on — and your customers will appreciate.
We call our development process Training for Performance.
Process & Management Consulting
ISC services include expert consulting to optimize your company’s performance.
Managers understand that details matter. For fast, accurate, and profitable service results, your employees, communication systems, and data systems must be constantly tuned to work together effectively.
Inefficiencies can dramatically erode your short- and long-term service quality goals. It can mean that your operation becomes a cost center, not the profit center it was designed to be — and can be.
For over thirty years, ISC has used its extensive knowledge of dynamic business environments to provide effective solutions in operations, management, and training for the telecom, financial services, and insurance industries.
Systems Documentation & Knowledge Management
ISC provides professional documentation services for any system or process that is critical to the functioning of your business. We guarantee it will meet the most exacting standards of your auditors, your engineers, your in-house subject matter experts and consultants.
ISC also develops knowledge management systems that get critical specialized information to targeted company employees in the fastest and most easily accessible manner possible. ISC will aid with configuring or reorganizing your existing knowledge management and expert systems.